If you experience any problem browsing our site (such as strange error messages, cannot enter a Model chat room, can’t see video streams, etc.) we recommend the clearing of cookies and cache from your browser.
For your convenience we’ve created an application that can assist you cleaning the browser with a single click and giving it a fresh start.
To activate this application, please download the file listed below and execute it. After restarting the browser the problem should be solved.
To download the cookie and cache eraser please click here: browser.cmd
* Note: Other stored data such as browsing history, stored usernames and/or passwords may be erased as well.
Please also make sure that your Private Browsing (for Mozilla Firefox), Incognito (for Chrome), InPrivate (for IE) is disabled.
For safety, security and speed of browsing, we recommend the use of Mozilla Firefox version 3 or higher. To download the free browser, follow the link: http://www.firefox.com
Make sure you always have the latest Flash player browser plugin for smooth camera streams and perfect user experience.
Note: This application only works in Microsoft Windows OS.
If you wish to delete the cookies and cache manually, please read the instructions below.
Firefox
Go to Tools – Clear Private Data menu. Check in Cookies and Cache and leave the rest of the checkboxes unmarked. After this click on Clear Private Data Now button.
Google Chrome
Go to Tools (wrench icon) – select Options. Click the Under The Hood tab and find Privacy section. In the Cookie Settings section, click Show cookies and select the Remove All button.
Opera
Go to Tools – Delete Private Data menu. Click on Detailed Options and check in Delete All Cookies and Delete Entire Cache. Leave the rest of the options unchecked.
Internet Explorer 7 and later
Find Tools – Internet Options – General tab – Browsing History – Delete button. Check in Temporary Internet Files and Cookies. Leave the rest of the checkboxes unmarked.
Safari
Click on Edit – Empty Cache menu. Choose Empty button afterwards.